Delta Security Systems
Effective Date: November 17, 2025
Delta Security Systems (“Delta Security Systems,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information, including information related to our SMS/text messaging communications.
By using our website at https://www.deltasecuritysystems.net (the “Site”) or our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Physical address (service or billing address)
- Security system details (e.g., type of system, equipment installed)
- Appointment details (installation, maintenance, inspection, or consultation)
- Payment information when you make a purchase or pay an invoice
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
1.2 Non-Personal / Technical Information
- IP address
- Browser type and version
- Device information (device type, operating system)
- Referring website or URL
- Website usage data, including pages visited, time spent, and actions taken
- Cookies and similar tracking technologies (see Section 6)
1.3 Customer Communication & Account Information
- Records of inquiries and service requests
- Security system service history and preferences
- Notes related to troubleshooting, support, or account management
- Records of your communication preferences and consent, including SMS consent
2. How We Use Your Information
We use collected information for purposes such as:
- Providing, operating, and maintaining our security system products and services
- Processing payments, billing, and invoices
- Scheduling and managing installation, maintenance, and service appointments
- Sending service-related communications (e.g., appointment confirmations, reminders, rescheduling notices)
- Sending security-related notifications where applicable (e.g., system status alerts, maintenance notifications)
- Responding to your questions, requests, and customer support needs
- Improving the Site’s functionality, performance, and user experience
- Conducting analytics to understand how our Site and services are used
- Detecting, preventing, and addressing technical or security issues
- Complying with legal obligations and enforcing our agreements
If you provide separate consent, we may also use your information to send occasional promotional or marketing communications related to our security products and services.
3. SMS/Text Messaging & Compliance
By opting in to receive SMS/text messages from Delta Security Systems, you agree to receive text messages related to our services.
3.1 Types of SMS Messages
Messages may include (as applicable):
- Appointment confirmations and reminders
- Service updates or rescheduling notices
- Security system service notifications (such as maintenance reminders or general system notifications)
- Customer support messages
- Occasional promotional or marketing messages only if you have specifically consented to receive marketing texts
3.2 Opt-In & Consent
- You will receive SMS messages only if you have explicitly opted in through our forms or other documented methods.
- We maintain timestamped records of all opt-in actions and the language shown at the time of consent.
- Our SMS practices comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations.
3.3 Opt-Out Instructions
- You can opt out of SMS messages at any time by replying “STOP” to any message you receive from us.
- After you send “STOP,” you will receive a final confirmation message, and no further SMS messages will be sent unless you re-opt in.
- All opt-out requests are processed promptly and typically within 24 hours.
3.4 Help & Support
- For help with SMS messages, reply “HELP” to any text message you receive from us.
- You may also contact us directly at:
- Email: deltahomeprotection@gmail.com
- Phone: +1 (719) 200-4897
3.5 Message Frequency & Rates
- Message frequency varies based on your interactions with our business and the services you have requested.
- Standard message and data rates may apply, depending on your mobile carrier and plan.
- For questions about your text or data plan, please contact your wireless provider.
3.6 Carrier Information
- Wireless carriers are not liable for delayed or undelivered messages.
- Our messages are intended for subscribers of major U.S. carriers and most regional carriers.
3.7 SMS Data Protection Statement (Required Language)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services solely for the purpose of enabling and delivering our SMS communications.
We implement reasonable and appropriate safeguards to protect your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information only in the following limited circumstances:
4.1 Service Providers & Contractors
We may share information with trusted third-party vendors who help us operate our business, such as:
- Payment processors
- Scheduling and customer relationship management (CRM) platforms
- SMS/text message delivery platforms and aggregators
- IT and website hosting providers
- Professional service providers (e.g., accountants, legal advisors)
These service providers are only authorized to use your information as necessary to provide services on our behalf and are required to protect your information.
4.2 Legal & Safety Requirements
We may disclose information if we believe it is necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect the rights, property, or safety of Delta Security Systems, our customers, or others
- Detect, prevent, or address fraud, security, or technical issues
4.3 Business Transfers
If Delta Security Systems is involved in a merger, acquisition, sale of assets, or similar corporate transaction, your information may be transferred as part of that transaction. In such cases, your personal information will remain protected consistent with this Privacy Policy.
Important: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
5. Data Security
We use reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures may include:
- Secure systems and restricted access to personal data
- Encryption and secure transmission methods where appropriate
- Regular software updates and security assessments
- Employee training on data protection practices
- Incident and breach response procedures
While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we work to use commercially acceptable means to safeguard your personal information.
6. Cookies & Tracking Technologies
Our Site may use cookies and similar technologies (such as web beacons or pixels) to:
- Remember your preferences and settings
- Analyze Site traffic and usage patterns
- Improve Site performance and user experience
- Measure the effectiveness of our services and content
You can control or delete cookies through your browser settings. If you disable cookies, some features of our Site may not function properly.
7. Your Rights & Choices
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction or update of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal or contractual retention obligations
- Object to or restrict certain processing of your information
- Opt out of marketing emails by clicking the “unsubscribe” link in our messages
- Opt out of SMS messages by replying “STOP”
- Withdraw consent at any time for future communications (this will not affect the lawfulness of processing based on consent before its withdrawal)
To exercise these rights, please contact us using the information in Section 10.
8. Third-Party Websites
Our Site may contain links to third-party websites or services that are not owned or controlled by Delta Security Systems. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
This Privacy Policy applies only to information collected by Delta Security Systems through our Site and services.
9. Children’s Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information. If you believe we may have information from or about a child under 13, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we update the policy, we will revise the “Effective Date” at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of the Site or our services after any changes have been posted constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Delta Security Systems
Phone: +1 (719) 200-4897
Email: deltahomeprotection@gmail.com
Website: https://www.deltasecuritysystems.net
By using our website and services, you consent to this Privacy Policy.
